The hotel offers amenities for your comfortable stay and unforgettable experiences
Memorable Meals!
“Every meal was not just food; it was an experience! The buffet selection was impressive, and the coffee was particularly delightful.” view full review
Exceptional Service!
“The personal touch in service made our stay memorable. Staff member Vinoth was always available to accommodate our requests, making us feel right at home.” view full review
Relaxing Ambience!
“The peaceful surroundings and the beautiful peacocks wandering around created a serene atmosphere that was perfect for relaxation and leisure.” view full review
Comfortable Stay!
“The rooms were not only well-maintained but also offered breathtaking views of the city, providing a perfect blend of comfort and stunning landscapes.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Currency exchange
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Tennis court
Badminton
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Entertainment
Garden area
BBQ facilities
Spa & wellness centre
Massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Direct dial telephone
Show more
Location
Number 40 T P K Road,
Madurai,
India,
625004,
Tamil Nadu
Map view
Number 40 T P K Road,
Madurai,
India,
625004,
Tamil Nadu
City landmarks
Tirunelveli Tirupparankunram Road
Tirupparankunram
770 m
Pagoda
Meenakshi Amman Temple
4.3
km
Thiruparankundram
Thirupparamkunram Murugan Temple
2.7
km
Ramar Temple
1.6
km
Palace Rd
Thirumalai Nayakkar Palace
4.7
km
Thiagarajar College of Engineering
2.0
km
Sai Baba Mandir
2.0
km
B.B Road
Madurai Corporation Children Park
2.1
km
Jaihindpuram Market
2.2
km
Perumal Koil Sannathi Street Near Periyar Bus Stand
Koodal Azhagar Temple
3.6
km
Thiagarajar School of Management
2.5
km
Murugan Theater
2.6
km
Tamil Nadu Polytechnic
2.7
km
Pagoda
Yogi Ramsuratkumar Gurukshethram
2.8
km
Rathinapuram
Jeya Murugan Temple
2.8
km
Madura College
2.9
km
Sri Subramanya Swamy Temple
3.0
km
Thiruparankundram Hill
3.1
km
Aravind Theater
3.1
km
thenparangundram,Thiruparankundram
Thiruparankundram Hindu Rock Cut Cave Temple
3.3
km
Mall
Big Bazaar
3.4
km
Kazimar St
Kazimar Big Mosque
3.5
km
Netaji Rd
Pandiya Mannar Kottai
3.5
km
Koodal Algar Temple
3.6
km
Al Masjid Aqsa
3.6
km
Arulmigu Koodalazhagar Thirukovil
3.6
km
Shanmuga Cinemas
3.6
km
Mappillai Vinayagar Complex
3.7
km
Nagamman Temple
3.9
km
Palace Rd
Thirumalai Nayakkar Mahal
4.6
km
Nearby
Tirunelveli Tirupparankunram Road
Tirupparankunram
770 m
Restaurants
Garden All Day
30 m
Gateway Hotel Pasumalai
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Nature Surroundings
Friendly Staff
Room Service Delays
Value for Money
7.8/10
Very good
Rooms
8.0
Location
8.8
Service
8.4
Dining
6.6
Guest reviews
7.8/10
based on 5 reviews
4.5/5
based on 1639 reviews
8.7
8.7/10 based on 553 reviews
#5 of 155 hotels in Madurai based on Tripadvisor
Guy
United Kingdom,
August
2023
7.6/10
The hotel offers spacious and comfortable rooms with great room service, but the dining experience may need improvement. The price provides fair value for the overall experience.
Rooms
8.0
I stayed in a very large and comfortable room with all the amenities I needed. The room service was surprisingly fast despite rooms being located at different places.
Service
9.0
The service was exceptional, with friendly and attentive staff. The trainee manager at the new Restaurant was particularly helpful despite the crowd demand challenges.
Location
7.0
The location was great, offering a fantastic view and a perfect escape from the noisy city. However, there were stairs to navigate between the rooms and the main hotel building.
Dining
6.0
The dining experience was good overall, but it felt too focused on Indian cuisine. Waiting 20 minutes for a coffee after asking multiple waiters was a bit disappointing.
Facilities
The property offers essential facilities in a comfortable setting, catering well to guests' needs.
Helen
United Kingdom,
August
2023
8.2/10
My stay at this Taj hotel was truly exceptional. The rooms were quite big and well-appointed, with a very large patio to enjoy. The service, though they never came back with responses despite asking a few times, ultimately proved to be tremendous, friendly, efficient, and very helpful. The location on a hill spread across 63 acres was outstanding, giving a feeling of staying in a grand estate. The dining experience, while quite a small selection, was reasonable and traditional. Overall, a memorable experience with some minor downsides, but the positives outshine them.
Rooms
8.0
The rooms were quite big, well-appointed, and had a large patio.
Service
9.0
The service was tremendous, friendly, efficient, and very helpful despite some delayed responses.
Location
9.0
The location on a hill spread across 63 acres felt like staying in a grand estate. Excellent ambiance and surroundings.
Dining
7.0
The dining experience, while having a small selection, offered reasonable and traditional food.
Facilities
8.0
The hotel provides a range of facilities to enhance the overall experience.
Eric
United States,
August
2023
8.2/10
I had a wonderful stay at this hotel. The rooms were very large and comfortable with all the amenities we needed. The location was exceptional, like an oasis away from the city, with peacocks roaming around. The service was exceptional with highly polite and attentive staff. The dining experience offered a variety of delightful dishes. However, the distance from the reception and restaurant areas was a bit inconvenient.
Rooms
8.0
The rooms were large with a comfortable bed and quiet air conditioning.
Service
9.0
The service, including the security personnel, was exceptional and the biggest asset of this hotel.
Location
9.0
The location was exceptional, surrounded by nature and away from the hustle and bustle of the city.
Dining
7.0
The dining options had good varieties ranging from continental to South Indian delicacies.
Facilities
8.0
The hotel offers a lush green property not far from the temple and food streets of Madurai.
Caroline
United Kingdom,
June
2023
8.4/10
Staying at this hotel was a delightful blend of nature and comfort. The rooms were surrounded by beautiful natural surroundings, providing a serene atmosphere, while being spacious, comfortable, and impeccably clean. The service was outstanding, with dedicated staff members like MrVinothKumar going above and beyond to assist, although some room services might take extra time. The location was a true oasis offering stunning views, well-kept areas for walking, and the charming presence of peacocks roaming free. The dining experience was generally good, offering excellent and hygienic dishes, although the value for the money could be improved. Overall, a great stay with a few minor areas for enhancement.
Rooms
9.0
The rooms were surrounded by nature which was the best part. They were very spacious, comfortable, and clean.
Service
8.0
The service was super co-operative and helpful, with MrVinothKumar standing out for exceptional assistance. However, some room services could be more prompt.
Location
10.0
The location of the hotel was like a tranquil escape from the bustling city, providing amazing views, cleanliness, and a friendly staff. The presence of peacocks added a unique charm.
Dining
7.0
The dining experience was good, offering delicious and timely dishes, but there is room for improvement in terms of value for money.
Facilities
8.0
The hotel's facilities were convenient and well-maintained.
Nature Surroundings
Room Service Delays
Bill
United States,
May
2023
7.2/10
The hotel offers a unique experience with rooms located at different places, providing a great city and temple tower view but at a higher rate than expected. The service is friendly but slow and can be confusing with multiple bills. The location is outstanding, nestled on Pasumalai Hills with beautiful greenery and helpful staff. The dining options are varied but might fall short on selection and value for money.
Rooms
7.0
The rooms, although not all in one building, are comfortable and boast an excellent city and temple towers view.
Service
7.0
The service is friendly and courteous, though a bit slow at times.
Location
9.0
The location is superb on Pasumalai Hills, surrounded by lush greenery with a 24/7 helpline service and breathtaking views.
Dining
6.0
The dining experience offers a variety of options, but value for money could be better considering the room rates.
Facilities
The hotel provides essential facilities for a comfortable stay.
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